The “Keep Call Centers in America Act” is now making it harder (and more expensive) for U.S. companies to outsource to countries like the Philippines.
Here’s what it mandates:

Companies must notify the U.S. Labor Secretary 120 days before outsourcing

Violators face $10,000/day fines and federal funding bans

Customers must be told if the agent is overseas — and offered to switch to a U.S. agent

AI and chatbots are not exempt

False reporting can trigger FTC violations

What does this mean for the Philippines?
👉 Massive job losses
👉 Shifting investor confidence
👉 The collapse of a decades-strong economic pillar

But it’s not over. This is a wake-up call to pivot to high-value sectors like healthcare tech, software, and digital innovation.

💡 Let’s build our own future.
💪 They can keep their call centers—but never the Filipino spirit.

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#BPO #Philippines #Outsourcing #CallCenterCrisis #FilipinoTalent #EconomicShift #DigitalTransformation #DiskursoOnAir
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